Our 60 Day Money Back Guarantee is our way of showing you just how sure we are that our product will work for you. There are no minimum quantities, no restrictions, no restocking fees. Any order placed on www.beautedeparis.com is fully covered by our guarantee. If for any reason you are not fully satisfied, contact us and arrange for a return. You have up to 60 to return. You will be refunded 100% of the product cost.
You have a full 60 days from the date of purchase to ensure that you are FULLY satisfied with our product(s).
To be eligible for the 60 Day Guarantee you must:
i. Make a written request via e-mail for your refund after 30 days from the date of order.
ii. Obtain a return authorization code (RMA) and ship back all boxes or bottles within 60 days from the date of your order. The Money Back Guarantee is applicable for one opened unit (bottle, jar, tube, etc.) the remainder must be unopened. You will get credit for all products ordered AS LONG AS only one product has been opened. Your package must be received within 60 days of the original purchase date. Write the RMA on the outside of the package that you are returning. We recommend that you use a traceable delivery service, as we cannot be held responsible for lost or delayed items.
iii. You must be a first time customer of any of our sites and you must have purchased our product(s) directly via Beaute De Paris. Customers who have selected our Recurrent Order Program are eligible to receive a refund for the initial order only. Subsequent orders are not covered by this refund policy.
iv. Only one guarantee claim per customer shall be honored. Shipping and handling charges are excluded and are non refundable. When completed, send your email to firstname.lastname@example.org. If you have met all the above criteria you will be credited pursuant to the policy outlined here.
Once the order process has begun, there may be a $15.00 cancellation fee charged due to fees incurred from the credit card merchant account, product warehouse, shipping courier and/or distribution center for any order cancelled prior to shipment. If you have any questions, please feel free to call us before placing your order.
Note: This guarantee policy is effective as of November 1st, 2010.